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Re: Harrassed in Miami by Metrorail Chief of Security

Posted by 5301 Fishbowl on Thu May 14 21:55:27 2009, in response to Re: Harrassed in Miami by Metrorail Chief of Security, posted by Train Man Paul : Metro-North's Best Conductor FOR ALL 3 LINES!!! on Thu May 14 21:34:41 2009.

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As 5301 Fishbowl said, which supports what I said totally, he should have said something to the tune of "Hi!! Is there a problem sir??", and come out the better person in this. Being on the level of the employee is just fuel to igniting a major problem.

Exactly. Paul, since we deal with thousands of people a year face to face (and not in a closed cab), we know that there are different personalities and they have to be dealt with in different ways to keep the peace. Not to mention the scores of bosses we have to deal with on the job (trainmasters, road foremen, assistant superintendants, dispatchers, platform supervisors, train directors, yardmasters, the list goes on...). :-)

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