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| Re: PHOTOS: Tri-Rail Thursday (1206266) | |||
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Re: PHOTOS: Tri-Rail Thursday |
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Posted by Nilet on Fri Feb 22 16:45:41 2013, in response to Re: PHOTOS: Tri-Rail Thursday, posted by Train Man Paul : Metro-North's Best Conductor FOR ALL 3 LINES!!! on Fri Feb 22 08:28:56 2013. First of all, the times listed on the booking page are the scheduled times, not the modified times even now. There's a "service alert" popup that links to the notice but that wouldn't have been present if you booked far enough in advance, which most people do.On the main page of amtrak.com there's no obvious notice of the disruption; someone checking the site in advance of travel would have to click the small "service disruptions" link under the "riders guide" header which doesn't give any obvious indication that it should be clicked. We don't know how thoroughly Amtrak called or emailed people to notify them about the disruption; sometimes they call every passenger, sometimes they don't. But absent a fairly thorough attempt to call and notify people, it would require more than "basic eyesight, reading comprehension," etc to know about this and prepare for it. PS— I'm baffled as to the suggestion that notification through an "app" would be universally effective in a way that calling, emailing, or putting an obvious notification on their website would not. Not everybody has a smartphone and those that do don't indiscriminately install every app available. I have a smartphone but I would never install Amtrak's app on it; there's nothing the app does that I can't do on their website and so installing the app would be a flagrant violation of basic security rules. |
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