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Re: MVM credit card difficulties

Posted by Fisk Ave Jim on Mon May 2 15:48:21 2016, in response to Re: MVM credit card difficulties, posted by terRAPIN station on Mon May 2 13:40:28 2016.

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"Did you call them?"

Yes...several times. Told them the bill got lost in the mail (truth..got whacked with a late fee too)'
The reply was I should have taken their advantage of their on line banking services.
Therefore, "I don't qualify for a rate reduction at this time"...a direct quote from a live customer service rep.

I'd have had a few problems with other banks spanning several years & they always responded favorably to my phone call by waiving the penalty & not raising the interest to usurious rates.

Not Citibank


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