Re: MTA BUS Takeover (93684) | |||
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Re: MTA BUS Takeover |
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Posted by BusMgr on Mon Apr 14 09:04:09 2008, in response to MTA BUS Takeover, posted by hound on Sun Apr 13 20:11:34 2008. This really doesn't seem to make sense from a management perspective. It is commonly accepted in most customer-oriented businesses that decision-making authority be vested in employees as low in the management chain as possible in order to provide the most timely and responsive actions possible. Only those functions absolutely common to all facilities (such as general policy, shareholder services, etc.) should be centralized and consolidated at the business's headquarters.Adding a layer of MTA bureaucracy at the top of Long Island Bus will likely increase the response time and create situations where it will take longer for decisions to be made. At the same time, absent some real structural changes, the benefits of centralizing high level management may not be there. For example, fiscal policy (such as the level of county subsidy provided) is decided by Nassau County. Unless MTA gets control over Nassau County's finances (something I imagine few Nassau County voters trust of the MTA), the high level management decisions will have to keep coming from the County. Finally, there may be some Federal equal protection issues if MTA Bus Company becomes a "regional" authority. With New York City Transit Authority and Metropolitan Suburban Bus Authority, the service areas of the two authorities were New York City and Nassau County respectively, and Title VI requirements could be easily met. If MTA Bus Company becomes a regional authority serving the bus needs of the entire 7-county service area. Any unserved minority areas with the 7-county area could conceivably make the argument that MTA Bus Company is violating Title VI. Local transportation is best provided with local authorities, along with coordination with neighboring authorities at the overlapping fringes. Regional transportation (e.g., commuter rail, regional express bus) is really the only transportation that should be provided by regional authorities. |